Frequently Asked Questions
What types of properties do you serve?
We serve a variety of multi-family housing setups, from small apartment blocks to large complexes and condominiums.
What measures do you take for safe and hygienic disposal?
Our trained team uses leak-proof satchels and follows all local regulations to ensure safe and clean disposal of waste and recyclables.
Do you also handle recycling?
Yes, we are committed to eco-friendly practices and provide recycling collection alongside regular trash pick-up.
How do you ensure the safety of our residents and property while collecting trash?
Our team members undergo background checks and are trained in safety protocols, including non-intrusive collection methods to respect residents' privacy and property.
How do you handle holidays and inclement weather?
We provide a schedule in advance for any holiday adjustments. In the case of inclement weather, we will notify you and the residents about any service delays or cancellations.
How can this service create a new revenue stream for our property?
You can integrate the cost of our service into the rent or lease agreements, potentially at a premium. This way, you're providing a valuable amenity to your residents while increasing your property’s overall revenue.
How often is trash collected?
Trash is typically collected three nights a week, but we offer customizable plans to suit your property’s specific needs.
Do you provide the required trash bins?
Yes, we provide all necessary bins, ensuring they align with the aesthetics of your community.
How do residents know the procedure for using the service?
Upon implementation, each resident will receive an informative guide outlining how to properly utilize our service, including what can be recycled, trash disposal times, and other important details.
Do you offer any additional services apart from trash & recycling collection?
In addition to our primary trash collection services, we offer seasonal yard waste removal and scheduled bulk item pickups. These additional services are designed to accommodate the unique waste management needs of your community, from clearing fallen leaves to safely disposing of large furniture and appliances.